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Covid-19 Update
Like most people, we are taking each day as it comes, and will continue to take and send out orders for as long as we are allowed. We maintain a very high level of hygiene, and follow all government best practice guidelines. In order to reduce the number of trips to the Post Office, we will be operating on a "post every other day" schedule for the time being, although we do have limited contact with staff as our post is mostly processed by us.
We currently have an extended dispatch time on all items. Any tile orders taken will need to be agreed by us as our tile supplier is currently closed and we do not have a lot of stock left, particularly the 150mm tiles. Where a tile order is accepted, please allow at least two weeks for dispatch.
Please be aware that Royal Mail are experiencing delays of several days, and as such, your order may take longer than usual to arrive. Orders to outside the UK are also taking considerably longer to arrive their destinations.

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Delivery

Standard delivery to the UK is free. An upgrade to first class is available for £3.
Delivery to Europe will be £4 for all items except tiles, for which a charge of £4 for every 4 100mm tiles is made, and £6 for every 4 150mm tiles. Please contact us for an exact quotation.
We can ship worldwide, however rather than charge a one off cost for this, it will be done on a case by case basis. Please contact us for rates.

 
 
Payment is to be made in pound sterling (GBP) and will not be accepted in any other currency. You may pay using your credit/debit card or bank account via Paypal, direct bank transfer, uncrossed/crossed postal order or by sending a personal cheque payable to Simply Divine Things, with your address and order number on the back.
Orders will not be accepted until they have been paid for in full, and that payment has cleared fully. Personal cheques and crossed postal orders take up to 7 working days to clear, and e-cheques take up to 15 working days to clear, so please bear this in mind.

Gift or e-Vouchers

Gift vouchers are available in £1, £5, £10, £20 or £50 denominations. They have an expiry date of at least one calendar year after issue and this will be clearly marked on the voucher. The voucher will be issued in paper form, however we are also able to email to you. Each voucher can only be used once. If purchases cost more than the value of the voucher, payment for the difference can be made via our normal accepted methods. If the purchases are less than the value of the voucher, another e-voucher will be emailed to you for the remaining amount you have left to spend.

Vouchers are valid on all items for sale on our site, except gift vouchers, and can also be accepted as payment/part payment towards delivery costs.

It is the responsibility of the customer to treat the voucher as cash, and look after it as such. We reserve the right to refuse payment via a voucher if we believe there is any fraudulent or unlawful practise involved.

© Simply Divine Things 2015